When most people think about cybersecurity, they picture firewalls, encryption, and high-tech systems designed to keep hackers out. But the truth is, the biggest vulnerability in any organization isn’t the technology — it’s the people using it. Pervez Delawalla, CEO of VegaNext, a company that specializes in IT and cybersecurity solutions, says human error remains one of the leading causes of data breaches and cyberattacks. Whether it’s falling for a phishing scam, using weak passwords, or accidentally clicking on a malicious link, employees can unknowingly open the door to cybercriminals.
“Employees are often the weakest link in this fight,” says Delawalla. “It takes only one person clicking a malicious link to cause an inferno.”
Delawalla and his team at VegaNext help businesses address this risk by combining cutting-edge security technology with comprehensive employee training programs.
The Role of Employees in Cybersecurity
Hackers know that the easiest way into a company’s network is through its employees. Social engineering tactics, like phishing, are designed to exploit human behavior. Instead of targeting systems directly, hackers target people, tricking them into revealing sensitive information or granting access to secure systems.
Delawalla recalls a particularly costly example involving one of VegaNext’s clients. An employee received an email that appeared to be from a trusted partner. Without thinking twice, they clicked on a link and unknowingly gave hackers access to the company’s network. Within minutes, the attackers sent fraudulent payment instructions to the company’s customers, resulting in $200,000 being transferred to the hackers’ account.
“Before anyone realized what was happening, the damage was already done,” Delawalla says. “It was a painful reminder that no amount of technology can completely safeguard against human error.”
Unfortunately, this kind of incident is far from rare. Hackers are constantly refining their tactics to exploit the human element, and businesses that don’t address this vulnerability are leaving themselves exposed.
How VegaNext Handles the Human Element
Recognizing the critical role employees play in cybersecurity, VegaNext has developed a training program designed to reduce human error. The program includes regular phishing simulations, where employees are sent realistic fake emails to test their ability to spot potential threats.
“Our goal isn’t to scare employees — it’s to educate them,” Delawalla explains. “We want them to recognize threats before they act on them.”
These simulations help employees develop an eye for identifying suspicious emails, links, and requests. Over time, this training builds awareness and caution within the organization.
In addition to simulations, VegaNext provides ongoing training modules to keep employees informed about the latest tactics used by cybercriminals.
“Hackers are always evolving, and so should your defenses,” Delawalla emphasizes.
By combining education with real-world practice, VegaNext ensures that employees aren’t just a liability—they become an active part of the company’s defense strategy.
Reducing Human Risk
While no system can completely eliminate human error, VegaNext’s approach significantly reduces the risk. By blending advanced cybersecurity technology with well-trained employees, businesses can have a multi-layered defense that’s much harder for hackers to penetrate.
Delawalla says. “You need people who are vigilant and prepared to act when something seems off.”
One of VegaNext’s key strategies is fostering a culture of cybersecurity awareness. This means going beyond technical fixes and letting employees take an active role in protecting the company. This cultural shift can have a profound impact, turning employees from potential liabilities into proactive defenders.
“When people understand the role they play in keeping the company secure, they take it seriously,” Delawalla explains.
The Cost of Complacency
The financial cost of a cyberattack can be devastating, but the long-term damage to a company’s reputation can be even worse.
“When a company suffers a data breach, there is an immediate loss. But the there is also the trust you lose with your clients,” Delawalla warns.
In industries like healthcare and finance, where sensitive data is heavily regulated, a breach can also lead to significant fines and legal consequences.
Despite these high stakes, many companies remain complacent, assuming that technology alone will protect them. Delawalla disagrees with this approach.
“Cybersecurity is about layering your defenses and staying proactive. If you’re not continuously evolving, you’re vulnerable,” he says.
Strengthen Your First Line of Defense
For businesses looking to improve their cybersecurity, Delawalla recommends starting with their people.
“Your employees are your first line of defense,” he says. “If they’re not prepared, you’re leaving yourself exposed.”
VegaNext’s training program has already helped countless businesses reduce human error and improve their overall security posture. By simulating real-world attacks, educating employees, and fostering a culture of awareness, VegaNext provides a comprehensive solution that addresses both technological and human vulnerabilities.
It’s not a matter of if you’ll be targeted — it’s a matter of when,” Delawalla concludes. “You have to ask, will your employees be ready when it happens?”
For businesses serious about protecting their future, VegaNext offers a solution that goes beyond technology. Visit their website for more information.
Spencer Hulse is the Editorial Director at Grit Daily. He is responsible for overseeing other editors and writers, day-to-day operations, and covering breaking news.